1. Information We Collect
a. Technical and Device Information
When you use the App, certain device-related information may be collected automatically, including:

• Device category, manufacturer, and model
• Operating system version and hardware attributes
• Unique device identifiers (such as IMEI or similar identifiers)
• Network data, including IP address, connection status, and network type
• App installation details, version number, and configuration settings
• Diagnostic data such as crash reports, performance statistics, and error logs

This information allows Cleanly to operate securely, reliably, and efficiently across supported devices.

b. Information You Provide Voluntarily
You may choose to share additional information while using the App, including:

• Files or media processed through Cleanly features
• Messages sent via support channels or feedback forms
• Any other content you voluntarily submit during App usage

This data helps us provide customer support, enhance functionality, and prevent misuse of the App.

c. Access to Photos and Camera (Optional)
Some features may request permission to access your photo library or camera in order to:

• Scan, organize, optimize, or clean media
• Enable visual tools that require image input

All access is requested explicitly and requires your consent. Your photos and videos remain stored locally on your device and are not uploaded, transmitted, or shared externally.

2. How We Use Information
Collected information may be used to:

• Maintain, improve, and optimize App functionality
• Deliver service-related messages, alerts, or important notices
• Provide user support and respond to inquiries
• Personalize features and enhance performance
• Identify issues, prevent crashes, and resolve technical problems
• Protect the App against fraud, abuse, or security risks
• Analyze internal performance metrics and relevant promotional activities

3. Sharing of Information
We do not sell or trade your personal information.
Limited technical or diagnostic data may be shared with trusted third-party service providers only when necessary, such as:

• Processing payments or resolving billing issues
• Verifying refunds or handling customer support requests

Any shared data is handled securely and used solely for the purposes outlined in this Privacy Policy.

4. Updates to This Policy
We may update this Privacy Policy periodically to reflect improvements to the App, legal requirements, or user feedback. If significant changes are made, we may notify you through in-app messages or other reasonable communication methods.

We recommend reviewing this Policy from time to time to stay informed about how your information is managed.

5. Contact Information
If you have questions regarding this Privacy Policy or the handling of your personal data, you may contact us at:
[email protected]